Romans Refocus Website and Social Media Policy

Welcome to Romans Refocus, a platform dedicated to sharing the personal journey and experiences of Michael Costanza in overcoming various health challenges. Our mission is to inspire and encourage a holistic approach to well-being. Please read the following policy carefully as it outlines important information regarding the content and advice shared on our website and social media channels.

1. Nature of Information Provided

    •    The content provided on this website and our social media channels is based solely on Michael Costanza's personal experiences with Romans Refocus and is not intended as professional medical advice.
    •    Our discussions and content related to Romans Refocus should not be taken as a substitute for professional medical advice, diagnosis, or treatment.

2. Disclaimer

    •    Romans Refocus does not endorse or discredit any specific medical treatments, medications, or healthcare practices. The experiences shared here are unique to Michael Costanza and may not be applicable or safe for everyone.
    •    Always seek the advice of your physician or other qualified health providers with any questions you may have regarding a medical condition.

3. No Disparaging Remarks

    •    This platform, representing Michael Costanza and Romans Refocus, refrains from making negative statements about pharmaceutical companies, specific medications, or medical professionals.

4. Evidence-based Information

    •    Wherever possible, factual and research-based information is provided by Romans Refocus. However, users are encouraged to verify these details from reliable medical sources.

5. User Interaction

    •    We welcome interaction but advise users not to interpret comments or advice from Romans Refocus as medical guidance. Always consult a healthcare professional for personal health matters.

6. Testimonials and Privacy

    •    Testimonials featured on our site are shared with explicit consent. Romans Refocus respects privacy and confidentiality in accordance with applicable laws.

7. Liability and Insurance

    •    Romans Refocus is not liable for any outcomes resulting from the application of the information shared here.

8. Compliance with Regulations

    •    All content is created with an effort to comply with relevant health advice and advertising regulations at Romans Refocus.

9. Qualifications and Scope

    •    Michael Costanza's qualifications and the scope of expertise are transparently presented. It is acknowledged that Michael Costanza is not a licensed healthcare provider.

10. Content Review and Updating

    •    Content is regularly reviewed and updated at Romans Refocus to ensure relevance and compliance with current scientific understanding and legal standards.

Contact Information

    •    For any questions or concerns regarding this policy or the content shared by Romans Refocus, please contact us at refocus.clothing@gmail.com.
By accessing and using our website and social media channels, you acknowledge and agree to this policy.

 

 

Terms of Service for Romans Refocus

Last Updated: [11/27/23]

1. Acceptance of Terms By accessing and using the Romans Refocus website and services, including any educational resources, clothing products, and mental health coaching ("Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Services Description Romans Refocus provides mental health coaching, clothing products, and educational resources. These Services are intended for personal empowerment and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

3. User Responsibilities You agree to use the Services for lawful purposes only and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else's use and enjoyment of Romans Refocus. Misuse or unauthorized use of our Services may lead to legal action and/or termination of your access.

4. Intellectual Property Rights All content on Romans Refocus, including text, graphics, logos, images, and software, is the property of Romans Refocus or its content suppliers and is protected by intellectual property laws.

5. Disclaimer of Warranties The Services are provided "as is" without warranties of any kind, either express or implied. Romans Refocus does not guarantee the accuracy, completeness, or usefulness of any information on the Service and neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made.

6. Limitation of Liability Romans Refocus will not be liable for any damages of any kind arising from the use of or inability to use the Services, unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party on the service, or any other matter relating to the Services.

7. Changes to Terms Romans Refocus reserves the right to change these Terms at any time. Your continued use of the Services following any changes constitutes your acceptance of the new Terms.

8. Governing Law These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Romans Refocus operates, without giving effect to any principles of conflicts of law.

9. Contact Information For any questions about these Terms, please contact us at info@romansrefocus.com.

 

 

Last updated: 11/20/23 This Privacy Policy describes how Romans Refocus (the "", "", "", or "") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from romansrefocus.com (the "") or otherwise communicate with us (collectively, the ""). For purposes of this Privacy Policy, "" and "" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

This Privacy Policy describes how Refocus Clothing (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from romansrefocus.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data	Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

1. Identifiers

   • Examples: Basic contact details, certain order and account information
   • Categories of Recipients: Business and marketing partners

2. Commercial Information

   • Examples: Records of products or services purchased, shopping information
   • Categories of Recipients: Business and marketing partners

3. Internet or Other Similar Network Activity

   • Examples: Usage Data
   • Categories of Recipients: Business and marketing partners

 

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.

• Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.

SMS Messaging and Your Choices

1. SMS Messaging: We may offer you the opportunity to receive SMS or text messages about our products, services, and promotions. By opting into our SMS messaging service, you agree to receive text messages from us at the phone number you provided for such purposes.

2. Opting In: To opt into our SMS messaging service, you can follow the instructions provided in our communications or on our website. By opting in, you are consenting to receive recurring automated marketing and informational text messages from us.

3. Message Frequency: The frequency of messages may vary. We will provide information on message frequency in the initial opt-in confirmation message.

4. Cost: Message and data rates may apply. These would depend on your carrier and the type of plan you have.

5. Opting Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message you receive from us. Upon receiving your opt-out request, we will send you one final message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

6. Support/Help: For support or information about our SMS messaging, reply "HELP" to any message you receive from us or contact customer support at info@romansrefocus.com.

7. Changes to the Terms: We reserve the right to change these SMS messaging terms and conditions at any time. Any changes will be effective immediately upon the posting of the revised terms and conditions and your continued use of the SMS messaging service signifies your acceptance of any changes.

8. Privacy: Your privacy is important to us. The information you provide for the SMS messaging service is subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and share your information.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@romansrefocus.com.

 

 

Romans Refocus has a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at <a href=“mailto:info@romansrefocus.com”>Send Email</a>. or request it manually by logging into your customer account here. Please note that returns will need to be sent to the following address: 1 Ryan Rd, Milford, MA, 01757.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at <a href=“mailto:info@romansrefocus.com”>Send Email</a>.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at <a href=“mailto:info@romansrefocus.com?subject=Refund%20Request”>Send Email</a>.

 

GDPR Compliance Statement for Romans Refocus

Last Updated: 11/20/23

Introduction

Romans Refocus ("we", "us", or "our") is committed to complying with the General Data Protection Regulation (GDPR). This GDPR Compliance Statement provides information about how we process personal data of individuals in the European Union in accordance with GDPR requirements.

Scope

This GDPR Compliance Statement applies to all personal data processed by Romans Refocus about individuals in the European Union, regardless of whether the processing takes place in the EU or not.

Data Protection Principles

We adhere to the following data protection principles:

1. Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
2. Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it in a way incompatible with those purposes.
3. Data Minimization: We ensure that personal data is adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
4. Accuracy: We take every reasonable step to ensure that personal data is accurate and, where necessary, kept up to date.
5. Storage Limitation: We keep personal data in a form that permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed.
6. Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights Under GDPR

As an EU resident, GDPR grants you certain rights including:

1. The Right to Access: You have the right to access your personal data that we hold.
2. The Right to Rectification: You can request correction of your personal data if it is incorrect.
3. The Right to Erasure: You can request the deletion of your personal data.
4. The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
5. The Right to Data Portability: You can request the transfer of your data to another organization or directly to you.
6. The Right to Object: You have the right to object to our processing of your personal data.

Data Transfers

Personal data collected by Romans Refocus may be stored or processed outside of the European Union, including in the United States. We ensure that such transfers comply with GDPR and are protected by appropriate safeguards.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with GDPR requirements.

Contact Us

For any questions, concerns, or requests regarding your personal data, please contact us at info@romansrefocus.com.

Changes to This Statement

We may update this GDPR Compliance Statement from time to time. We will notify you of any changes by posting the new statement on this page.